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Ordering & Customization Guide

Empowering brands with transparent, high-efficiency bulk custom apparel manufacturing services at Tote.

What We Can Customize

From T-shirts and hoodies to streetwear and activewear. We offer screen printing, embroidery, DTG, specialized washes, and full bespoke patterns.

Order Process

nquiry Confirmation > Quote Approval > Sample Payment > Review & Approval > Bulk Contract > Production > Global Shipping.

Minimum Order (MOQ)

Price starts from $2000

MOQ: 50 pcs

Bulk pricing available

Contact us for custom quote

Sample Fee

Sample costs vary by complexity (avg. $50-$120). These fees are 100% refundable upon bulk orders exceeding 200 units.

Production Lead Time

Samples: 7-10 business days. Bulk orders: 15-25 business days, pending sample finalization and factory scheduling.

File Requirements

Please provide vector artwork in AI or PDF formats. For raster images (PSD/PNG), ensure resolutions are 300 DPI or higher.

Packaging & Branding

We offer custom neck labels, hangtags, branded frosted zip bags, and custom boxes to ensure a retail-ready visual identity.

FAQs & Quality Guarantee

Quality is our priority. We offer 100% replacement or refunds for manufacturing defects. On-site third-party QC is fully supported.

Give us your feedback

We’d love to hear what you thought about us.

Contact Us

WEST ELM COMMERCE INC
 

13225 POPLE AVE 2A, FLUSHING, NY, 11355, USA


Phone: 347-761-1710

 

© 2026 West Elm, powered and secured by Wix 

 

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